Home/ Product/ Management of Change

Every change, controlled.

A 6-step workflow that catches every process, equipment, procedure or organisational change before it goes live, with auto-classification, approval routing by severity, emergency fast-track, and a full audit trail you can hand to a regulator.

Why MoC matters

Most safety incidents trace back to an undocumented change.

A pipe rerouted "temporarily." A control bypassed for one shift. A new chemical added to an existing process. Without a structured Management of Change workflow, every one of these decisions is invisible to auditors, and to the next shift. ENSURE makes the change itself an auditable artefact.

Auto-classification from a 5-question triage

Answer five yes/no questions about new hazards, safety-critical controls, environmental permits, training, and emergency response. The system suggests Minor, Significant or Major, with override and justification.

  • Like-for-like exemption closes the MoC in one step
  • Override the suggestion only with a written justification
  • Classification drives the rest of the workflow
Step 2 · Classification
Introduces new hazards? YES
Bypass safety control? YES
Env permit impact? NO
New training needed? YES
Emergency response? NO
Suggested classification
SIGNIFICANT 3 yes · 2 no

Approval routing that scales with severity

Minor changes need one approver. Significant changes need HSE plus the department head. Major changes need a full panel. The slots auto-build from the classification. No manual workflow design.

  • Approve, Conditional, or Reject, with conditions textarea
  • Status auto-advances when every slot has decided
  • Any Reject moves the MoC to Rejected with the reason logged
Step 4 · Approval · Major
MR
M. Reynaud
HSE Manager
APPROVED
JD
J. Davies
Department Head
CONDITIONAL
?
Unassigned
Senior Management
PENDING

Emergency fast-track: 2 fields, 24 hours

When a change must happen immediately to prevent harm or major loss, capture it in two fields: what's changing and who verbally approved. The system auto-creates a 24-hour documentation action and flags the record with an EMERGENCY badge until you complete the full 6-step workflow.

Emergency MoC · MOC-007
Fast-track capture
What's changing?
Boiler isolation procedure: revised stop sequence
Verbal approver
R. Patel · HSE Manager
Full documentation due 23h 14m

Temporary changes don't get forgotten

Mark a change as Temporary and the expiry date becomes mandatory. Seven days before expiry an amber banner appears on the record. At expiry you choose: Revert, Extend (re-triggers approval), or Convert to Permanent (re-triggers approval).

!
Expires in 5 days
MOC-012 · Temporary scaffolding · Bay 4
Connected to everything else

One record, many entry points.

A MoC isn't a silo. It picks up where an incident's interim controls leave off, or where an audit finding flagged a process gap. After implementation, lessons feed into CAPA or the risk register. The trail is preserved.

INC-014
Incident
Interim controls in place; permanent change required
MOC-007
Management of Change
6-step workflow with classification + approvals
ACT-091
Action
Implementation tasks land in the Actions register
CAPA-029
CAPA
Post-implementation issue → root cause
Common questions

What QHSE Managers ask us first.

This module is new. Is it actually complete?+

It's a full 6-step workflow, not a placeholder: auto-classification from a 5-question triage, approval routing by severity, an emergency fast-track, temporary-change expiry handling and a complete audit trail you can hand to a regulator. Each step drives the next. The classification builds the approval slots, and the workflow won't skip stages. Everything shown on this page is how the module behaves today.

We manage changes over email today. Why formalise it?+

Most safety incidents trace back to an undocumented change: a pipe rerouted “temporarily,” a control bypassed for one shift, a new chemical added to a process. Over email those decisions are invisible to auditors and to the next shift. ENSURE makes the change itself an auditable artefact, so every MoC becomes part of the audit trail instead of being lost to a thread.

What about urgent changes that can't wait for full approval?+

The emergency fast-track captures a change in two fields, what's changing and who verbally approved, when it must happen immediately to prevent harm or major loss. The system then auto-creates a 24-hour documentation action and flags the record with an EMERGENCY badge until you complete the full 6-step workflow. Speed doesn't cost you the paper trail.

How do we stop "temporary" changes from becoming permanent by accident?+

Mark a change as Temporary and the expiry date becomes mandatory. Seven days before expiry an amber banner appears on the record, and at expiry you must choose: Revert, Extend, or Convert to Permanent, where Extend and Convert both re-trigger approval. A temporary change can't quietly outlive its window.

Stop losing change history to email threads.

Every MoC ENSURE captures becomes part of the audit trail. Book a 30-minute demo. We'll run it on a change you're scoping.

Book a demo Sign in