Stop running quality on spreadsheets.
Your quality KPIs (NCR closure times, CAPA effectiveness, recurrence rate, audit completion) calculated live from the records your team already creates. No separate data entry, no month-end scramble, no parallel spreadsheet to reconcile.
ISO 9001 wants metrics. Your competitors are already measuring them.
ISO 9001:2015 explicitly asks for performance metrics. Most companies pick three or four and report them quarterly. ENSURE auto-calculates the ones derivable from your NCRs, CAPAs and customer feedback: no separate data entry, no parallel quality ledger.
NCR & CAPA metrics that keep themselves current
NCRs raised, overdue and average days to close. CAPA effectiveness: how many verified actions actually held. Recurrence rate, so a problem you thought you fixed can't quietly come back. Every number recalculates the moment a record closes.
- NCR closure rate · avg days to close · overdue count
- CAPA effectiveness % · recurrence rate
- Recalculated live as records close
Audit programme, on one line
Audits completed against planned, and how many findings are repeats from last time. The two numbers an auditor asks for first, ready before they ask, not scrambled together the night before.
- Audit completion %: completed vs planned
- Repeat-finding rate
- Training compliance: current vs required
See where nonconformities really come from
Every NCR is tagged by source (process, supplier, documentation or equipment) so the breakdown that used to take an afternoon of pivot tables is just there. Walk into management review knowing exactly which bucket is trending up.
- NCRs split by process, supplier, documentation, equipment
- Overdue NCRs surfaced automatically
- Trend month over month, filtered by site or country
Quality KPIs that come from quality work.
NCR-driven, CAPA-validated, audit-linked. Every metric on the dashboard ties back to a record someone created in the system. Nothing is typed in twice.
Your QA Manager has better things to do than maintain a KPI spreadsheet.
Auto-calculated quality KPIs from your existing NCR, CAPA and audit records. Book a 30-minute demo and we'll walk it through on your workflow.